When your mail server (could be your own Exchange or
Lotus mail server) is offline and someone tries to send you an
email, the message will bounce back to the sender. In today's
fast paced environment customers don't have time to figure out
why your company isn't receiving email. This translates into
lost revenue, something no company can afford.
Not only is uninterrupted email service important to daily
business productivity, but it is also the single most effective
way to communicate, collaborate and expedite business processes.
Combined with Business Continuity Services and
MailServer.com.my Email Firewall services (virus scanning
and SPAM filtering), these unique and platform-independent
services are designed to ensure companies cannot afford to miss
critical email messages, regardless of the reason for - or
scale of - an unexpected email service interruption.
As companies are not required to purchase any additional
hardware or software, the services can be deployed quickly and
without capital cost. With the impact of business interruptions,
virus infections and SPAM attacks being measured in tens of
thousands of ringgits, Business Continuity services from
MailServer.com.my are very cost effective indeed. In fact,
it can be done for as little as RM10 per month.
The Backup and Recovery Solution provides an email store and
forward mechanism by utilizing our two-tiered backup email
servers in two different secure data centers. If the primary
mail server is unavailable, the backup email server will accept
email for the primary server. While accepting email for the
primary server, the backup email server periodically checks to
see if the primary server is back online. Once the primary
server is back online, the Backup Email Service forwards the
email to the primary email server and recipients can then
retrieve their email.
The Scenario
You hosted your own
email server at your office. Your server is somehow not
reachable due to unforeseen circumstances such as network
failure, bandwidth degradion, server crashed or even a schedule
maintenance. Your client are attempting to send you very
important emails. Your server bounced.
Without a backup and recovery solution hosted at a
geographically diverse mail server, this could happen:
Rejected
email
Your
email clog-up the sender's Email server
The
Solution
Let MailServer.com.my store your incoming mail while your IT
staff focus on resolving the problem. Our backup and recovery
solution is available to store your email 24 hours a day, 7
days a week for as little as RM10 per month.
System Flow
Step 1
Email sent from the Internet. Network detect the
availability of server.
Step 2
If the primary server is available, email will be
delivered as normal.
Step 3
In the event that the primary server is unavailable,
email will not bounce but instead be sent and kept at
the Backup Email Server. Spam Filtering and Virus
Scanning will also take place here.
Step 4
If virus or Spam is detected, email will automatically
drop into trash can.
Step 5
Clean emails will be kept in the Backup Email Server for
7 days before being deleted.
Step 6
Queue emails is delivered when primary server is
available.
Features
MailServer.com.my provides dual secondary mail
servers (commonly called "store and forward") to store your
email in the event your primary mail server is offline for any
reason. Once your primary mail server returns online your mail
will be delivered to you. Our servers will continue to attempt
to deliver your mail every 15 minutes for a period of 7 days.
MailServer.com.my offers two backup mail servers to ensure
no two single points of failure exist. Should your mail server
and our mail server be offline at the same time your mail is
stored on our additional mail server located kilometers away and
connected to diverse Internet Service providers.
Anti
Virus Features:
All email that
passes through our servers is virus scanned. Any message
found to contain a virus is repackaged and emailed as an
attachment with the subject and body indicating that the
attached message was found to contain a virus.
Blocking email
with certain file attachment types (currently .pif & .scr).
Anti-Spam
Features (Optional):
Realtime
Blocking using several popular RBL’s (ORDB.org, Spamhaus.org,
etc.).
Proprietary
heuristic rule blocking.
Email is only
accepted by us when your server is down, defeating “back
door Spammers” who attempt to jam Spam through backup email
servers.
All email is
scanned and tagged in the headers if the message is found to
be Spam, allowing you to further block/route Spam mail.
Technical Implementation
Once you subscribe to our Backup and Recovery Solution,
our engineers will work with you and your IT staff to configure
your DNS zone(s). Each DNS zone (domain name) has a MX (mail
exchanger) record which specifies which mail server(s) will
receive mail for a given domain. Each MX record is given a
priority, the lowest being the primary mail server. Mail
delivery is first attempted to the lowest numbered priority mail
server. If the sending mail server is unable to connected to the
lowest numbered priority mail server, it will then attempt to
deliver the mail to the second lowest priority mail server and
so on. If no mail servers can be reached then mail is bounced
back to the sender.
Product description details:
Email maximum message size limited
50MB
100MB
150MB
200MB
250MB
Maximum storage per domain
500MB
1000MB
1500MB
2000MB
2500MB
RM234/yr
RM468/yr
RM702/yr
RM936/yr
RM1,170/yr
We strongly suggest
that we also be your DNS hosting provider for the domain in
order for this service to work effectively, as a failure in DNS
would also result in a failure for the backup mail server to
work!
Building on more
than 5 year's experience in business email services and robust
world-class data facilities, MailServer.com.my has
developed a secure, reliable, scalable and tested email backup
and recovery solution that can be easily implemented and
effectively managed by any-sized company. From minor system
outages to catastrophic damage or complete loss of facilities,
businesses can - cost effectively - insure email communication
against any corporate disaster.
Don't be fooled by other competitors that charge high fees for
backup email services. Clients will no longer get rejected or
undeliverable messages! Critical messages will never be lost!
Why MailServer.com.my?
MailServer.com.my's Business Continuity Solutions act as
shield for your e-mail messaging infrastructure. Our services
enhance your company's network architecture extending the
capacities and useful life of your security investment. Moreover
ensuring greater functionality and user productivity.
MailServer.com.my services provide many advantages and
benefits, including:
No hardware or
software to install or fix. Seamless implementation in minutes. No maintenance required. Frees up network resources. Increases employee productivity. Lowers legal liability. Secure global network protection. 100% historic uptime. 90
- 95%
Spam accuracy. Blocks viruses before they enter your network. Cost effective, immediate ROI. Default mail retention for 7 days. Store and full automatic forwarding of mail. We provide responsive 24/7 support. In even of outage at your site, clients will not be aware of
any problems. Time tested and proven business solution to give you the
best protection for the least amount of time, energy and money. Two layer backup servers. Multiple data centers deployment. FREE SMTP
utilization.
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